In conjunction with the full enforcement of the revised Act on the Protection of Personal Information and the enforcement of China’s Personal Information Protection Law, we have revised the content of our existing privacy policy. The revised version of the privacy policy will come into effect on April 1, 2022. Please note that the text additions and revisions do not involve any substantial changes to the handling of the personal information we acquire or its intended use.

Major Revisions

(1) 3. Purpose of Use of Personal Information
The scope of purpose of use and the purpose of data sharing has been added.

(2) 4. Personal Information to be Acquired
“Sensitive Information” has been added.

(3) 5. Disclosure to Third Parties
The occasion of disclosure has been added.

(4) 6. Personal Information Data Sharing
The entire chapter has been added.

(5) 7. Handling of Entrustment
The examination of the third party has been clarified.

(6) 8. Transfer to Outside of Japan
The entire chapter has been added.

(7) 9. Management of Personal Information
The management measures have been clarified.

(8) 10. Requests about the Handling of Personal Information
The occasion that we may not be able to answer customers’ requests has been added.

March 28, 2022
ANA NEO Inc.